Customer Story

Empowered by Clarity AI’s solutions, Martí was able to tackle four key challenges: onboarding his team efficiently, enhancing ESG metric transparency for both internal and client use, streamlining reporting, and developing new sustainable products.

One of the first challenges he tackled was getting his colleagues onboarded to the platform, followed by educating his clients about the benefits of sustainable finance products more deeply.

For Martí onboarding analysts and portfolio managers to work with ESG data needed to be quick and seamless. This is no small task, as ESG data is complex and often confusing. Clarity AI’s intuitive platform made this possible, enabling team members to engage with the data effectively with minimal training.

This ease of use and adoption has enabled Creand Crèdit Andorrà to not only streamline internal operations but also advance its broader goal of financial education. With a strong foundation in place, Martís team has been able to dedicate more time to educating clients about integrating ESG into investments, conducting sessions across their locations in Andorra, Madrid, and Luxembourg. “In the medium-term, I hope all these things will help us to promote ESG education to the customers” Martí says.

One of Credit Andorra’s biggest hurdles was ensuring that the ESG data they used was clear and transparent—a widespread challenge in the banking sector. “One of the main challenges right now is that your customer understands how you’re measuring sustainability in their portfolio” said Martí.

Clarity AI met this need with transparent, scientifically-backed methodologies, enabling portfolio managers and analysts to interpret, explain, and audit ESG metrics with ease.

With Clarity AI’s trusted data, Creand Crèdit Andorrà has not only improved client communication but also streamlined its auditing processes, ensuring they always have reliable insights to make the best choices for their clients.

Like many banks in Europe, Creand Crèdit Andorrà has faced increasing reporting requirements. Clarity AI has been instrumental in helping improve the efficiency and accuracy of Creand Crèdit Andorrà’s reporting to ensure they are always compliant.

For example, when the European Commission laid out the criteria for funds to use environmental and impact terms in their names, banks like Creand Crèdit Andorrà had a short time to ensure compliance with the Paris-Aligned Benchmark (PaB) criteria. Clarity AI responded quickly, building a PaB module into the platform that allowed Martí’s team to screen investments with a single click.

The granularity of data in the PaB solution has been particularly helpful for Marti. “You can go really in-depth on companies that are breaking this rule to learn why they are in breach down to the exact percentage” he says. Beyond this, Marti has been able to significantly streamline Credit Andorra’s reporting efficiency, particularly for SFDR Article 8 requirements. With Clarity AI’s support, Credit Andorra has not only improved reporting accuracy and compliance efficiency but is also well-positioned to expand its sustainable finance offerings.

Thanks to Clarity AI’s automated reporting solutions, Martí sees an opportunity to expand the bank’s Article 8 fund offerings.

“Our goal is to build on our offerings and classify more funds as Article 8” Martí explains. ”For us, it’s a learning curve. As we gain a better handle on the reporting methods, we will increase the number of our funds.” Clarity AI’s flexible, customer-focused support team offers help through that learning curve with solutions tailored to Credit Andorra’s current and future needs.

Martí has also found opportunities to empower his clients to achieve their net-zero ambitions with Clarity AI, reducing the carbon footprint of certain portfolios in line with client demands. “We have an institutional customer that asked us to reduce the carbon footprint of the portfolio we manage for them” said Martí. “Thanks to Clarity AI’s platform, we have been able to look at benchmarks, make comparisons, and reduce the overall carbon footprint of the portfolio for our client.”

Under Martí’s leadership Creand Crèdit Andorrà has made significant strides in achieving its sustainability objectives and translating their sustainability commitments into real-world action. Since adopting Clarity AI’s platform, they have been able to:

From improving their reporting accuracy and efficiency, to developing new sustainable investment solutions to align with their clients’ values, Creand Crèdit Andorrà’s journey to become a frontrunner of sustainability is well underway. Instead of a numbered list, lets just make them icons of some kind for efficiency, transparency, and regulatory requirements

Looking ahead, Creand Crèdit Andorrà plans to expand its sustainable fund offerings by increasing the number of Article 8 funds. With Clarity AI as a trusted partner, Martí and his team are also focused on educating clients about sustainability and improving the transparency of ESG data. As more regulations come into play, Creand Crèdit Andorrà is well-positioned to lead the charge in sustainable finance in the region.

From improving their reporting accuracy and efficiency, to developing new sustainable investment solutions to align with their clients’ values, Creand Crèdit Andorrà’s journey to become a frontrunner of sustainability is well underway.